Terms
Coach OS LLC · Florida document L26000444666 · Last updated 20 September 2026
1. Who these terms are with
These terms are between you and Coach OS LLC, a Florida limited liability company based in Miami (“Coach OS”, “we”). They cover coachingos.org and the Coach OS products: CaseWeaver, Plancor, Clincor and Lexicor. Custom work is covered by a written scope statement; where a scope statement and these terms disagree, the scope statement controls for that work.
2. The first one
Each product lets you complete your first outcome at no charge: one plan set, seven notes, one matter, or the stated number of days, whichever the product page says. When it is delivered, the workspace locks and shows the price. Nothing is charged unless you choose to pay.
3. Price and billing
- The price is the one shown on the product page and on the lock screen: an activation, then a monthly or annual fee. All amounts are in U.S. dollars and exclude any applicable tax.
- Card payments are processed by Stripe, Inc. By paying through a Coach OS payment link you authorize the recurring charge shown until you cancel. Coach OS never receives your card number.
- Government and institutional buyers may pay by purchase order on the terms of that order.
- If a payment fails, Stripe retries it. If it stays unpaid, the workspace becomes read-only. It is not deleted.
4. Cancelling
Monthly plans are month to month. Cancel by emailing info@coachingos.org; future charges stop at the end of the period already paid. The activation pays for setting up your workspace and is not refunded once the workspace is active.
5. Your work is yours
Everything you put into a product, and everything it produces from your work, belongs to you. You can export it at any time, including after you cancel. Coach OS keeps ownership of the software itself and grants you the right to use it while your account is active.
6. Your responsibilities
Give accurate account information, only upload material you have the right to use, and use the products lawfully, including the rules of your profession. You are responsible for reviewing anything a product prepares before you sign it, send it, file it or rely on it. See the Disclaimer.
7. Health and legal information
A practice that puts patient information into a product must have a Business Associate Agreement with Coach OS first. We sign one on request. Law firms remain responsible for their own conflict and privilege decisions; a product can flag, never decide.
8. Providers we rely on
The products run on third-party infrastructure, including Supabase, Vercel, Amazon Web Services, Stripe, Resend and Twilio. We are not responsible for outages at those providers that are outside our control, and we report them on status.coachingos.org.
9. No guaranteed outcome
We build to a professional standard, but we do not promise a particular business result: a number of bids won, patients seen, matters opened or dollars earned.
10. Limits of liability
The site and products are provided “as is” to the fullest extent the law allows. Coach OS’s total liability for any claim is limited to what you paid Coach OS in the three months before the claim. We are not liable for indirect, incidental or consequential damages.
11. Confidentiality
Each side protects the other’s non-public information and uses it only to perform under these terms.
12. Ending
We may suspend an account for non-payment or misuse. Sections that by their nature should survive, including ownership, fees owed and the limits of liability, survive.
13. Governing law
Florida law governs these terms, without regard to conflict-of-laws rules. The courts located in Florida have exclusive jurisdiction.
14. Changes
The date at the top shows the current version. We email account holders before a change that affects price or ownership takes effect.
15. Text messages
Our text-message line has its own terms: SMS Terms.
16. Contact
Coach OS LLC · Miami, Florida · info@coachingos.org